ISO/IEC TS 15504-8:2012 PDF

ISO/IEC TS 15504-8:2012 PDF

Name:
ISO/IEC TS 15504-8:2012 PDF

Published Date:
09/15/2012

Status:
[ Withdrawn ]

Description:

Information technology - Process assessment - Part 8: An exemplar process assessment model for IT service management

Publisher:
International Organization for Standardization/International Electrotechnical Commission

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

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Choose Document Language:
$69.6
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ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.

An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.


File Size : 1 file , 1.4 MB
Note : This product is unavailable in Russia, Ukraine, Belarus
Published : 09/15/2012

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